Reviews For Sport Clips Haircuts of North Richland Hills

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1 rating

Just awful... My wife brought our 12 year old in for a haircut. He had been growing his hair out for approximately 1 year. She even brought PICTURE. Needless to say it should be called HACKCLIPS because that is what happened. An inexperienced hair syslist took the majority of hair off his head. It looks awful, The manager had to try and fix it the cut. Then, they comped it because it was so bad. I feel awful for my son who was literally crying about this experience. We will never go back and, I am telling all of our friends and associates it is not worth the convenience of an online check in, etc. Go to a real salon/ hair sytlist for a haircut. It really does not cost much my opinion, your brand is on par with "Great Clips" the sports experience is a gimmick. Albeit, you guys charge a few bucks more. Needless, to say we are done with your franchise and the lack of experienced stylists. Just and awful experience coupled with awful stylists. I called to speak with the manager after my son got ho me because I was literally shocked. I think it may have been the assistant manager I spoke with and she said to me, "What do you want me to do put the hair back on?" Really? How about just do a good job lady? In fairness, your brand is not good and the product/ service is only as good as its people. Just another crappy haircut place. IMO.

1 rating

Been coming here for 10 yrs. Always stick with a specific stylist until they move on. Checked in online. Got text at 1:04 ready in 10 min. Checked in at 1:19. Was “on deck” for 30 min. Never greeted, or otherwise acknowledged. Listened to 2 ladies behind complaining about long wait times. Left shop, moving on...

Reply from Sport Clips Haircuts of North Richland Hills:
Chris, Thanks for letting us know about your recent experience. We certainly apologize that we did not meet and exceed your expectations. We will message you directly to get further details. We want to make this right. Thanks so much.

5 rating

Witnessed the stylists being so at ease with a handicapped young man in a wheelchair. It warmed my heart. People are watching and you make a difference with your kindness.

Reply from Sport Clips Haircuts of North Richland Hills:
Thank you for such a nice comment. We appreciate it and look forward to seeing you again soon!

Rated 3.4 out of 5.0 based on 5 Client reviews

1
Patrick B. | September 12, 2022 Haircut

"Just awful... My wife brought our 12 year old in for a haircut. He had been growing his hair out f"

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1
Chris D. | March 30, 2019 Service

"Been coming here for 10 yrs. Always stick with a specific stylist until they move on. Checked in onl"

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5
Darcie K. | November 20, 2018 Service

"Witnessed the stylists being so at ease with a handicapped young man in a wheelchair. It warmed my "

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5
Michael P. | January 30, 2018 Overall Experience

"Great team of stylists. Greeted and made to feel welcome. Precision haircut and especially liked t"

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5
Greg S. | December 6, 2017 Stylist

"Very nice clean store with very friendly personnel. My stylist, Robbie is awesome! Fantastic cut a"

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